One Telecom NY

Verizon refuses to repair copper infrastructure, still set on forcing fiber conversion

Leaked documents point to Verizon's deliberate campaign to shove home customers off copper networks and into fiber deployments, whether they're interested in using those services or not.

Three privacy tools that block your Internet provider from tracking you

It’s on. Recently, the United States Senate saw fit to allow Internet Service Providers to sell your web browsing history and other data to third parties. The action has yet to pass the House, but if it does, it means anyone concerned about privacy will have to protect themselves against over zealous data collection from their ISP<br>Some privacy-conscious folks are already doing that—but many aren’t. If you want to keep your ISP from looking over your shoulder for data to sell to…

Personal Business While on the Clock: How Much Is Too Much?

Check your email at work every now and again? Take a personal call when you need to? Or are you running your own side business with the company phone? Aye, there's the rub.

How NCR and Opus migrated NCR Authentic Cards to Google Cloud

Building cloud-based architecture<br>Migrating a card issuing system is a task that requires careful planning with a myriad of elements to be considered<br>Management of external APIs that are accessible by users including NCR's systems, customers, and partners and the need to control how workloads connect regionally and globally<br>Routing branch and front office operations<br>A robust, reliable backend to handle a high volume of transactions…

Uptime Important When Selecting A Cloud Telephone Service Provider

Read why your business should expect 99.999% uptime from the cloud telephone service provider to guarantee reliability and continuity for your communications.

Is NFV Just for Communications Service Providers?

Just because it's easy to see why many people associate NFV strictly with CSPs, doesn't mean it's true. Find out if NFV is just for CSPs:

Need Cloud Communications Services? Talk to Your Telco

Competition to deliver great cloud experiences will be fierce, and that's good news for enterprises.

Are You Paying Too Much for Unified Communications Services?

Discover the rights UCaaS customers have to transparent billing, and why you may be paying for more value than you're receiving.

Why security teams should look for SaaS options from their 5G communications service providers  

SaaS options offer companies the flexibility they’ll need when making the transition to 5G.

Digital transformation can reinvigorate telecoms but will it pay dividends?

Communications service providers (CSPs) are moving from talking about digital transformation to engaging in real projects. However, these aren’t cheap and

Are your Telecom Services Billed Correctly?

Ever-changing technology innovations, evolution in customer demand and competition from a variety of new players are dramatically reshaping the communications and media industries. In the process, these trends are pressuring communications service providers (CSPs) to bring new digital products and services to market, and do so more quickly than ever.

Tackle the Telephone with These Communication Tips

Following these guidelines will help you project a professional image, build respectful working relationships, and pave the way for a pleasant and positive work day.

The Age of Telecom: How Time is Transforming the Industry

Times change - and what was once the height of technology is now an outdated relic.

Why Telecom's Transformation To Cloud Is Critical

Discover how Swisscom's digital transformation initiative to improve their cloud offering led to adopting a new agile framework and better service delivery.

Business Continuity: Why Telecoms are Vital to Disaster Planning

When disaster hits businesses the speed of disaster relief can be hampered by a number of factors. Transport and public health issues can be compounded by

Can Telecoms Continue the Favorable Momentum?

The telecommunications industry as a whole offers a number of positives which are difficult to disregard from the standpoint of investors.

5 big benefits of switching to a cloud telephone system

Traditional phone systems can be costly for start-ups and can be a challenge when working remotely. Cloud technology is changing the way start-ups work

To Trust or Not To Trust: Building Loyalty in Telecom

For nearly a decade I have watched the largest and smallest telecommunications companies attempt to gauge their customers' experience and overall satisfaction. Measures like Net Promoter Score (NPS) have been all the rage for the past several years, where company leadership views likelihood to recommend as a proxy for brand health and happy customers. My clients also focus a lot on the quality and value of…

Why even small telecoms are merging

How are Telecoms Using the Internet of Things (IoT)?

Telecoms use IoT to deliver products and services that bring additional value to their existing networks. Learn more about telecom IoT on SDxCentral.com.